Frequently Asked Questions (FAQs)
We offer a range of pediatric therapy services, including Occupational Therapy, Physical Therapy, and Speech Therapy, tailored to children from birth to 21 years old. Our therapists work with children in their homes or other convenient locations, focusing on areas like motor development, communication, feeding, and more.
To begin, you can contact us directly or have your child’s doctor refer you. We’ll guide you through our 5-step process: contact us, obtain the referral, perform the evaluation, submit an evaluation to the doctor and insurance company, and start therapy.
PrimeKids Therapy provides services throughout Houston, Texas, and surrounding areas. We offer in-home therapy as well as services in other locations, such as daycare centers and schools.
We treat a wide variety of conditions, including but not limited to:
Congenital Disorders:
• Structural Congenital Disorders: These involve problems with the formation of body parts, such as:
o Congenital Heart Defects: Abnormalities in the heart’s structure (e.g., atrial septal defect, ventricular septal defect).
o Cleft Lip or Palate: Incomplete formation of the lip or roof of the mouth.
o Spina Bifida: Incomplete development of the spinal cord or its coverings.
o Clubfoot: A deformity affecting the foot and ankle.
• Genetic Congenital Disorders: These result from abnormalities in genes or chromosomes, such as:
o Down Syndrome: A condition caused by an extra copy of chromosome 21.
o Fragile X Syndrome: A genetic condition leading to developmental delays and intellectual disabilities.
o Sickle Cell Anemia: A genetic disorder where red blood cells become misshapen, causing health complications.
• Premature birth and Developmental delays
• Autism Spectrum Disorder (ASD)
• Cerebral Palsy
• Attention Deficit Hyperactivity Disorder (ADHD)
• Sensory Processing Disorder (SPD)
• Feeding and Swallowing Disorders
• Intellectual and Developmental Disabilities (IDD)
• Learning Disabilities (e.g., dyslexia, dysgraphia)
• Torticollis
• Orthopedic injuries
• Medical Equipment
These are just a short list of disorders that we treat
We serve children from birth through 21 years of age. Our therapy programs are customized to meet the developmental needs of each child, whether they are infants, toddlers, children, or young adults.
Yes, we do require a signed referral from your child’s doctor to begin therapy. If you don’t have one, we can help you obtain one.
We accept a variety of insurance plans and offer private pay options. Our team will help you navigate insurance and verify your benefits before therapy begins. Contact us for more details about your specific coverage.
The evaluation and onboarding process typically takes a few weeks, depending on the referral and insurance approval process. Once everything is in place, therapy sessions can begin promptly. Our therapists are always ready to start.
Absolutely! We encourage parents and caregivers to participate in therapy sessions. This helps you learn techniques to continue supporting your child between sessions and fosters a collaborative approach to therapy.
During therapy sessions, our therapists will use play-based activities, exercises, and hands-on interventions tailored to your child’s goals. Sessions typically last 30-60 minutes and focus on improving functional skills, communication skills, social skills, mobility, or other targeted areas.
Billing & Insurance
At PrimeKids Therapy, we are committed to making our therapy services accessible and affordable for all families. We understand that navigating insurance and payment options can be overwhelming, so we’re here to help you through every step of the process. Below is an overview of how our insurance and billing process works, as well as the payment options we offer.
Insurance Plans We Accept
We work with a variety of insurance providers to ensure that your child’s therapy services are covered whenever possible. Our team will handle the insurance process on your behalf, from verifying benefits to submitting claims. This way, you can focus on what matters most—your child’s care.
We currently accept the following insurance plans:
- Traditional Medicaid
- Private pay options are available for families without insurance or with limited coverage.
If your insurance provider is not listed, please contact us at 713-665-8655 to discuss potential options. Our team will assist in verifying your insurance benefits and determining coverage for your child’s therapy services.
How the Billing Process Works
- Verification of Benefits
Before therapy begins, our billing team will verify your insurance benefits to determine what services are covered. We will notify you of any co-pays, deductibles, or out-of-pocket expenses that may apply based on your coverage. - Claims Submission
We will handle all claims submission and communication with your insurance provider to ensure accurate billing for your child’s therapy services. You will receive a statement from us detailing the services provided, the amount billed to your insurance, and any remaining balance. - Co-pays and Deductibles
Depending on your insurance plan, you may be responsible for co-pays or deductibles. These will be discussed with you before therapy starts so there are no surprises.
Private Pay Options
We offer flexible private pay options for families without insurance or for those who prefer not to go through insurance. We believe that every child deserves access to therapy and strives to make our services as affordable as possible. If you choose the private pay route, we will provide you with a clear breakdown of costs upfront and offer payment plans if needed.
Contact Us for Insurance and Billing Questions
If you have any questions about your insurance coverage, billing process, or payment options, please don’t hesitate to contact us. Our dedicated billing team is here to help you navigate the financial aspects of your child’s therapy.
Phone: 713-665-8655
- Email: Office@primekidstherapy.com
We’re committed to providing clear and transparent information about your options so you can feel confident about your child’s care.
Resources
Helpful Resources for Families
Here are some valuable resources to support families. Click on the organization’s name to learn more
Physical Therapy Resources
American Physical Therapy Association (APTA)
Resources on pediatric physical therapy, including information on movement, balance, and motor development.
Speech Therapy Resources
American Speech-Language-Hearing Association (ASHA)
Provides detailed information on speech, language, and communication disorders in children, as well as tips for parents.
Occupational Therapy Resources
American Occupational Therapy Association (AOTA)
Resources on occupational therapy, including tips for parents on how therapy can support children’s daily functioning and independence.
Developmental Milestones
CDC Developmental Milestones
This resource provides detailed developmental milestones by age, helping parents understand typical child development from birth to age 5.
Milestone Checklist
Offers interactive milestone checklists and videos to guide parents in tracking their child’s development.
Cerebral Palsy Resources
Cerebral Palsy Foundation
A comprehensive resource providing information about cerebral palsy, treatment options, and support for families.
United Cerebral Palsy (UCP)
Offers resources, support, and advocacy for children and adults living with cerebral palsy.
Autism Spectrum Disorder (ASD) Resources
Autism Speaks
Provides information on autism, early signs, treatment options, and community support for families and caregivers.- National Autism Association
Offers resources for autism advocacy, awareness, and support, with a focus on safety and education.
Intellectual and Developmental Disabilities (IDD)
The Arc
A leading advocacy organization for people with intellectual and developmental disabilities, providing family support and resources.
National Down Syndrome Society (NDSS)
Offers resources on Down syndrome, including educational tools, healthcare support, and advocacy information.
Feeding and Swallowing Disorders
Feeding Matters
A resource for families navigating feeding challenges, offering guidance on picky eating, food avoidance, and feeding therapy.
- American Speech-Language-Hearing Association (ASHA) – Feeding & Swallowing
Information on feeding and swallowing disorders, including causes, treatment options, and tips for managing mealtime challenges.
Local and National Support Groups
Parent to Parent USA
A network that connects parents of children with special needs to other parents for support, sharing experiences, and resources.Texas Parent to Parent
A statewide parent support organization for Texas families with children who have disabilities, chronic illnesses, or special healthcare needs.
Therapy Tools and Apps for Families
Milestone Tracker App
CDC Milestone Tracker App
A mobile app that helps parents track their child’s developmental milestones, with tips for promoting development.
Proloquo2Go
Proloquo2Go Communication App
A symbol-based communication app designed to help children with speech or communication difficulties express themselves.
Goally - Visual Schedules
Goally
An app offering visual schedules and tools to support children with autism and other developmental disabilities with daily routines.
Education & Training for Parents
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Wrightslaw Special Education Resources
Provides expert legal advice and advocacy resources for parents navigating special education services.
Understood.org
Offers resources and support for parents of children with learning and attention issues, including ADHD, dyslexia, and more.
